REFUND AND CANCELLATION
REFUND & CANCELLATION
o Please make advance reservation via telephone or book online to ensure room
o Advance in Cash or deposit /online Payment is mandatory to obtain the
confirmed reservation. Please read the cancellation policy before obtaining the
o Rates displayed online are not guaranteed until the confirmation voucher is
generated. The rates are generally dynamic in nature. Once a rate is selected
and transaction is executed by you, no other rate is applicable either higher or
lower and enforce no refund is admissible.
o The estimated cost for stay includes the confirmed room rate, the estimated
taxes, and estimated fees.
o The actual taxes, fees and cess prevalent at the time of stay shall be applicable,
which may vary from the estimates and you are liable to pay any extra cost on
account of such amendments in taxes, fees, cess etc.
o Currency conversions are estimates and are provided as information only. The
bill on check out for stay shall be charged in the hotel`s local currency.
o We reserve the right to modify or cancel the reservation if it appears, at sole
discretion of the hotel, that a guest is engaged in fraudulent, illegal or other
inappropriate activity or the reservation is obtained fraudulently or with
mollified intention or mistake or error.
o On check in to the hotel, please present the hotel reservation confirmation
voucher along with valid photo ID or Passport, Election Identity Card, Photo
driving license, or any photo ID card issued by Central/ State government and
a valid credit card for any incidental and/ or extra charges.
o All promotion/sale rates are restrictive fares and are non-refundable. Certain
promotion/sale Rates do not permit any changes in the hotel booking. Please
check restrictions on the rate while booking. Under all promotion(s)/sale rates,
limited inventory is available on select Room type(s) only on first come first
served basis. Kapila Business Hotel reserves the right to withdraw and/or
amend the promotion/sale without any prior notice.
o All extra services & amenities not part of this offer will be available at an on
additional charge only.
o This offer cannot be combined with any other offer/promotion or benefit(s)
available through any loyalty program run by Kapila Business Hotel or any
o In case of non-availability of pre-booked room at the time of arrival, the hotel
will offer an alternate similar standard hotel/ in a similar room type, at its
discretion and without any further liability.
o Rates may change without notice and may vary for special events except for
confirmed reservation against the advance payment.
o All rates are subject to prevailing local taxes as applicable on room tariff &